I filled in the first screen of the claim, and went on to an address details page. I could select my street and suburb from an unnecessarily clever "search as you type" list, and then I had to re-enter the house number and the street and suburb again. This seemed strange, as their whizzy code had just selected the street and suburb, but OK, I entered the house number and clicked into the street name field. The cursor sat in the field but I couldn't type anything; same for suburb and city. Oh well, I thought, they've already got that info and the fields don't have an asterisk for "Mandatory", so I completed the postal address details and clicked Next. Oh no, said an error pop-up, you must enter street, suburb, and city. Hmmm.
Is this EQC's way of keeping their claim numbers down? Or just a case of web programmers being too clever for their own good?
UPDATE: Got to work, tried it on a Windows machine, all is well. Tough luck for Mac users...